FREQUENTLY
ASKED QUESTIONS

1. How can I book your services?
Complete an inquiry form. Next, you can book a consultation call so we can discuss the details of your event. Once we understand your needs, we'll provide you with a tailored proposal. After confirming your event details, we'll finalize the booking and begin planning your perfect event!

2. What are your pricing options?
Our pricing depends on the specifics of your event, such as size, location, services needed, and duration. Although we have a minimum Service Fee, we offer customized packages to fit your budget and requirements. Contact us for a detailed quote, and we'll be happy to provide a breakdown that suits your needs.

3. How soon should I book your services?

We recommend booking as early as possible to ensure availability, especially for larger events or peak seasons. Ideally, booking 3-6 months in advance gives us ample time to plan every detail. However, we understand that plans can change, and we’re always happy to work with shorter timelines if needed. Just reach out, and we’ll do our best to accommodate your event!

4. How do payments work?

To secure your event date, a retainer of the rental amount is required at the time of booking. Please note that all payments are nonrefundable, regardless of the reason for cancellation. The remaining balance must be paid 21 days prior to your event. If your event is less than 21 days away, full payment is due at the time of booking. 

5. How long does setup and breakdown take?
We require access to the venue at least 3-4 hours before your event start time to ensure everything is set up properly. After the event, we’ll need at least one hour for breakdown and pickup. Access to the venue must include parking for our vehicles near the entrance for easy loading and unloading.